Terms of Service
Last updated October 27, 2026
These Terms of Service ("Terms") govern your use of sbsitehost.com and the website services provided by SB Site Host, a brand of Holcombventures LLC ("SB Site Host," "we," "us"). By purchasing a plan or using our services, you ("you," "Customer") agree to these Terms.
1. The service
We design, build, host and maintain a website for your business on a monthly subscription. Plan features are described on our plans page. Optional add-ons may be purchased separately.
| Plan | Monthly | One-time setup |
|---|---|---|
| Basic | $99/mo | $49 |
| Classic | $199/mo | $99 |
| VIP | $499/mo | $199 |
Prices are in U.S. dollars and exclude any applicable taxes. We may change prices with at least 30 days' notice by email; changes apply from your next billing period after the notice.
2. Timeline
We aim to launch your site within 5–7 days after kickoff, once we have received the information and materials we need (such as logo, photos, services and contact details). Delays in providing materials or feedback extend the timeline. The timeline is a target, not a guarantee.
3. Billing and payment
Payments are processed by Stripe. Stripe may act as the merchant of record for your purchase through Stripe Managed Payments, in which case Stripe's terms also apply to the transaction and Stripe may calculate and collect sales tax. You authorize recurring monthly charges to your payment method, plus the one-time setup fee at signup, until you cancel. If a payment fails, we may pause or suspend your site until the balance is paid.
4. Cancellation
You can cancel anytime through the billing portal linked in your welcome email, or by emailing hello@sbsitehost.com. Cancellation takes effect at the end of your current billing period; your site stays live until then. Monthly fees are not prorated or refunded. See our Refund Policy for setup-fee details.
5. Hosting
We host your site for as long as your subscription is active. After cancellation or non-payment, we may take the site offline and delete hosted files after 90 days. Domain names you registered yourself remain yours; if we registered a domain on your behalf, we will transfer it to you on request, subject to any registrar fees.
6. Your content and ownership
You own your content, including your logo, photos, text, trademarks and business information ("Your Content"). You grant us a license to use Your Content to build, host, operate and promote your site during the subscription. You confirm you have the rights to everything you provide. On cancellation, we will provide an export of Your Content and the site's text and images on request. Our underlying templates, code, designs, tools and know-how remain ours; while subscribed, you have a license to use them as part of your site.
7. Use of AI
We use artificial intelligence tools to help design, write and build sites, and some plans include AI features such as chatbots and instant quote tools. AI output can contain errors. Please review your site content and let us know about corrections. You are responsible for the accuracy of prices, claims and business information on your site, and AI chatbot or quote-tool answers are not binding offers unless you confirm them.
8. Acceptable use
You may not use our services for content or activity that is illegal, fraudulent, infringing, defamatory, hateful, sexually explicit, harassing, malicious (such as malware or phishing), or spam, or that violates the policies of Stripe or our hosting providers. We may refuse, remove content from, or suspend any site that violates this section.
9. Third-party services
Our services rely on third parties such as hosting providers, Stripe, Google and AI providers. We are not responsible for their outages or changes, and search engine or AI rankings are never guaranteed.
10. Disclaimer
The services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee uninterrupted uptime, specific traffic, leads, rankings or revenue.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business. Our total liability for any claim is limited to the amounts you paid us in the 3 months before the claim arose.
12. Indemnity
You agree to defend and indemnify us against claims arising from Your Content, your business, or your breach of these Terms.
13. Changes to these Terms
We may update these Terms. If changes are material, we will notify active customers by email at least 14 days in advance. Continued use after the effective date means you accept the changes.
14. Governing law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Benton County, Arkansas.
15. Contact
Holcombventures LLC, 4207 SW Layton Rd, Bentonville, AR 72713. Email: hello@sbsitehost.com.